Form Introductory Text
Customer Information:
Planning and Expertise:
How would you rate our ability to understand and meet your project requirements?*
How would you rate our team's expertise in the industry?*
Did our team provide innovative solutions to your challenges?*
Knowledge and Quality:
How would you rate our team's knowledge of the products and services we offer?*
How would you rate the quality of the parts we provided?*
Delivery and Communication:
How would you rate the accuracy and timeliness of our deliveries?*
How would you rate the communication from our team?*
Services and Addressing Issues:
How would you rate the overall service provided by our company?*
Were our team members able to answer your questions and provide guidance?*
How would you rate our response to addressing issues and concerns, including whether they were resolved promptly and to your satisfaction, without any delay to the deadline of the contract?*
Supply Chain and Cost Effectiveness:
Did our solutions help eliminate supply chain roadblocks?*
Did our solutions help reduce the overall cost of obtaining parts for your long-term manufacturing needs?*
Did our solutions help you avoid costly redesign and requalification of legacy products?*
Did our solutions help you avoid costs associated with production downtime due to obsolete or hard-to-find parts?*
Long-Term Cost Savings:
Did our refabrication services provide a cost-effective solution for the duration of the contract?*
Did storing your equipment with us provide a reduction in storage fees and maintenance costs?*
Additional Comments: